Billing Information
To order our products online, make sure you have your major credit card info (AMEX, MASTER CARD OR VISA). The name and address must match exactly as it appears on your card and/or billing statement. In addition, you must provide your Credit Card Identification Number(CID) that is located on the back of your master card or visa (3 DIGIT) and on the front if you have AMEX (4 DIGIT).
Paypal handles our online payments, you do not have to have a paypal account to purchase online.
Ordering by phone is as easy as 1-2-3:
1. Call us at 1-877-288-0066.
2. Provide us with your major credit card info or.
3.Provide us with your electronic check info.
To purchase LARGE QUANTITIES (over 10) is as easy as 1-2-3:
1. Call us at 1-877-288-0066 to discuss the rate.
2. Click on the paypal button below, and enter the amount that we have agreed upon.
3. Click "update total" to proceed
DAMAGES and SHIPPING
All sales are subject to availability, and you must be at least 18 years old to purchase (by placing an order through our nline store, you acknowledge that you are at least 18 years of age.) Please allow 5-7 business days to get your order after it ships (can vary based upon shipping distance to destination) Items ship as soon as they are available. We will make every attempt to accommodate changes to your order, however due to the order fulfillment and production processes there is no guarantee of changes to “in stock items” once an order has been placed and sent for shipping/production. (Once an item ships, changes and returns will have restock fees applied and there is no refund for the shipping/handling fees)
RETURNS
- All returns must be delivered back to 1Love Publishing within 10 days of the date the customer received delivery of the item(s).
- Defective product returns must be submitted to 1 Love Publishing within 24 hours of getting your delivery (per shipper’s delivery documentation) and the return must include our original shipping package/container.
- When returning product, please use a traceable package delivery, i.e. UPS Grounds or USPS PRIORITY with delivery confirmation. There is a 20% restocking fee on all returns, refusals, or undeliverable shipments (NOTE Restock fee does not apply if you were shipped a wrong product).
- All shipping/handling fees are the responsibility of the buyer and therefore do not qualify for credits/refunds, including initial shipping/handling fees on orders being returned.
- All sales are final after 10 – days.
